Frequently Asked Questions
Product
Can I use your decor outdoors?
Yes, absolutely. Our signs are made from premium-16-gauge steel and powder coated for durability. Powder coating products against rust, corrosion, and weathering, making signs long lasting and low maintenance.
Hang do I hang my sign?
We offer a mounting kit for our customers to use, this is by using magnets to hang your signs with, depending on how big your sign is will determine how many magnet kits are needed to secure your sign. This makes it nice if you use multiple signs for different occasions or holidays, to change out multiple signs quickly. You can check these out in our collections section under Accessories & Package Protection. Customers can use small finishing nails and picture hanging nails which have a minimal nail head for a nice clean appearance. For hanging your designs on outside walls, we recommend using a masonry bit and masonry screws, some instances anchors may be needed. This will safely hang your design from brick, concrete, stucco, and rock walls.
Discount Codes
Can I use multiple discount codes?
Discount codes can be used on already discounted priced items, can't be combined or stacked with multiple codes, but will be used with free shipping for a single order.
How do I use a discount code?
If you receive a discount code in your email or a code that is displayed on our social media pages, input the code exactly into the promo box in the cart on checkout and it will be applied there.
Where can I find a discount code?
You can get our newest discount codes and special offers by subscribing to email list. You can also find special offers by following us on social media: Like us on Facebook and follow us on Instagram.
Installment Plan Questions
How does Shop Pay installments work?
Buy now, pay later with Shop Pay!
Quick approval, easy payments, no hidden fees
When you choose Shop Pay at checkout, you can split your purchase into 4 equal, biweekly installment payments—with 0% interest, no additional hidden or late fees, and no impact on your credit score.*
1. Add items to your cart
2. Check out with Shop Pay
3. Choose to pay in 4 installments
Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
*Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license.
Are there late fees when using Shop Pay installments?
No, there are no late fees if you miss a scheduled payment.
Will Shop Pay installments affect my credit score?
No, paying with Shop Pay and choosing the installment option will not affect your credit score.
What if I make a return on a purchase made thru installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Collapsible content
Which payment methods are accepted if I use the option to pay installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.